收到hp smb寄来的关于touchpad Estimated Shipping Delay信

凌晨收到HP SMB Estimated Shipping Delay信,告知Touchpad会在31号之前寄出。真是服了惠普了,这效率,这速度,8月21日下单,假如是10月31日寄出,惠普以什么效率去拼那些其他硅谷大佬?让惠普折腾的已经没有脾气了,以下是信件内容,同样是hp smb订购了的同仁们,可以参考下。

Dear XXXXXX,

 

Thank you for your continued interest in webOS and the HP TouchPad. We wanted to update you with a status of your order 3055XXXX

 

Your order is still confirmed, and we are fulfilling orders daily based on the time the order was received. We expect all orders to ship by October 31st. We will continue to update you of any changes to this date via email until your order ships. We apologize that we cannot give you an exact ship date for your order. Please note that planned ship and delivery dates on the Order Status page are not accurate for TouchPad orders. You will receive a final shipping notification with a tracking number once your order has actually shipped.

 

If this timeline is not acceptable, please send an email to TouchPadCancel@hp.com with your instructions for cancellation within a week. Be sure to include your HP order number and the name and ship-to address on the order. Also please indicate clearly if this is the only order requiring cancellation or if you wish all orders in your name to be canceled. You will receive an automated cancel notification when your order cancellation request has been processed. Please be aware, however, that cancellations cannot be reversed, and our US SMB store has sold out of HP TouchPad and will not make any further available for sale.

 

In addition, at the significantly reduced price, the HP TouchPad does not qualify for our standard 30-day return policy and is not returnable.

 

If you used a credit card for your purchase: Please check the expiration date of the card used for your TouchPad purchase. If it is set to expire within the next few weeks, you will need to contact HP immediately to update the expiration or provide a new card number. You can call 1-800-888-0292, opt 3 to speak to an SMB representative or you can send an email to TouchPadCancel@hp.com with the subject line “CREDIT CARD CALL-BACK.” Please provide the name on the order, the HP order number and a phone number where you can be reached, and a Customer Service Representative will call you back to update the credit card information. Also note that the credit card used for the purchase will be charged at the time of shipment.

 

Thank you for your continued patience.

 

Sincerely,

Your HP Small and Medium Business Team

www.hp.com/go/touchpadFAQ

 

大家顶住,呵呵,Touchpad就来了。

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